Web-Enabled
Closing
 |
Introducing the next big innovation in
electronic partner collaboration: Web-Enabled
Closing.
A new level of convenience for
borrowers.
The RealEC Web-Enabled Closing (WEC) service enables
lenders to offer this new closing option as a convenience to
their borrowers while having the resulting closing orders
fulfilled by their chosen title and closing providers
nationwide. Lenders can place orders for the Web-Enabled
Closing service to any of their title and closing service
providers that are certified and available through the RealEC
network. Those orders are then fulfilled and completed online
via the vendor-neutral RealEC platform, typically in an
expedited manner versus traditional closings.
The RealEC WEC service enables the closing agent to send an
electronic meeting invitation to the borrower for the closing
event, as well as deliver an electronic version of the agent's
Limited Power of Attorney (LPOA) document for the borrower to
sign, have notarized and return to the closing agent prior to
closing.
During a borrower's online session they complete a
rigorous, secure authentication process that exceeds those
used by most online transaction Web sites. The in-wallet and
out-of-wallet security questions are drawn from the borrower's
personal data, and the answers are relevant only to the
borrower.
At the scheduled closing time, the borrower securely logs
into the RealEC-hosted web site and dials a toll-free number
to connect with a representative from the closing provider
managing the closing process. Using RealEC's online meeting
application, the closing representative thoroughly covers each
loan document to ensure that the borrower understands all of
the details.
More control and efficiency for closing
agents.
The service allows each title
and closing provider certified by RealEC to use the
Web-Enabled Closing service to control the entire closing
process, eliminating the need to coordinate with several
third-party providers. As a result, the borrower may schedule the
secure closing as early as possible during the loan
fulfillment process. Also, since this closing session is Web-based, the
borrower may participate from any geographic location.
During the closing representative's review of the documents with the
lender's borrower, any necessary changes to those documents can
be completed at that time. With accurate documents in
place, the borrower answers a series of online questions specific
to the loan documents during the review process,
acknowledging understanding of and agreement to the terms and
conditions of those documents. All of the audio and on-screen
activity during this closing process are recorded, archived
and available to the lender for future reference.
Once the closing session has been completed consumers are
asked to answer brief survey questions regarding the online
closing experience to ensure the required level of service was
provided. The closing agent then reviews the final closing
documents, has the documents signed and notarized (per the
terms of the LPOA executed by the borrower), scans the package
and delivers the final closing documents to the lender through
the RealEC platform.
Contact RealEC today to find out how you can put
Web-Enabled Closing to work for your
business.
|